DNS functionality lost on Windows 7 after image restore, and agent installation

  • 7006245
  • 08-Jun-2010
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3

Situation

  • A Windows 7 image is restored to a system with no image safe data. 
  • The network card is configured for automatic DHCP and DNS.  
  • On first boot, DNS works correctly, the ZCM agent is installed. 
  • Upon subsequent boot up, DNS no longer works.

Resolution

Either remove or enter the correct "DNS suffix" in ZCC under Configuration > Device Management > Preboot Services > Non Registered Device Settings

Another solution would be to clear the image safe data on the workstation after the image restore.

Additional Information

The "DNS Suffix" setting for Preboot Services was configured with the incorrect suffix.