Job configuration error: ''The host/Workgroup name has invalid characters''

  • 7006232
  • 07-Jun-2010
  • 28-Jul-2017

Environment

PlateSpin Protect 10.x and above
PlateSpin Forge 3.x and above
PlateSpin Migrate 9.x

Situation

When attempting to migrate or protect a server with a hostname, domain, or workgroup name using non-English characters the job configuration displays an error:

'The host/Workgroup name has invalid characters'



Source server has non-English characters in the hostname, domain name, or workgroup.

Resolution

This is a known issue and must be worked around as follows:

1. Use valid English characters for the hostname, domain, or workgroup.

2. Re-configure the target machine using the desired naming scheme after the migration is complete.