iManager 2.5 on SLES OES shows blank screen after login.

  • 7006135
  • 26-May-2010
  • 27-Apr-2012

Environment

iManager 2.5
Novell Open Enterprise Server Linux SP1

Situation

iManager 2.5 on SLES OES shows blank screen after login.
Refreshing the blank screen goes back to the login screen.
/var/log/tomcat/base/catalina.out shows NoClassDefFound error during each login attempt.

Resolution

Complete the iManager configuration from the server.

Open Yast from either the shell (`yast`) or the GUI (`yast2`).  For the latter you will need to be logged into the box physically (according to the remote box) or SSH'd in with X tunnelling enabled.

Choose Network Services from the first set of options and iManager from the resulting set of options.  Select 'Yes' to reconfigure when prompted.

Continue through the configuration until completed (the default options should suffice).  Insert any applicable media if prompted.

Restart Tomcat and enter iManager (https://IPADDR/nps/iManager.html)

Additional Information

The installation or configuration was not completed properly.
Because the installation was not completed there should be no configuration information lost through the reinstallation.  The reinstallation via Yast (graphical or command-line) is a fairly quick process.

Formerly known as TID# 10099425
Formerly known as TID# NOVL103943

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