GroupWise prints HTML messages in a tiny font.

  • 7006093
  • 24-May-2010
  • 27-Apr-2012

Environment

Novell GroupWise 7
Novell GroupWise 8

Situation

Printing an HTML message from GroupWise prints in a tiny font.

Resolution

GroupWise uses Microsoft's Internet Explorer for HTML printing. 
 
Internet Explorer 7 introduced shrink-to-fit printing technology, which shrinks the font down to enable a document to fit on a page.  
IE7 has shrink-to-fit enabled by default and it has to be disabled thru the registry.
 
Novell doesn't support editing the Windows registry, so this is to be used with Caution.  Please make a backup of the registry before proceeding.
Run as administrator from a command prompt:
reg add "HKLM\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_STF_Scale_Min" /v grpwise.exe /t REG_DWORD /d 100 /f
 
Another resolution is to update to Internet Explorer 8 and disable shrink-to-fit.  From IE8 File | Page Setup | take the check out of Enable Shrink-to-fit

Additional Information

Workarounds:
  1. Save html file to text format on disk and then print the saved file.
  2. Use WebAccess to print.

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