Environment
Novell GroupWise 6.5
Novell GroupWise 8
Situation
If the GroupWise 6.5 WebAccess Application is running on the server where you plan to install GroupWise 8 WebAccess, you should manually stop WebAccess, the Web server, and Tomcat before starting the GroupWise 8 installation.
Resolution
Under certain circumstances, the GroupWise installation program cannot stop these services for you