WebAccess login page reappears after successful login

  • 7006077
  • 22-May-2010
  • 26-Apr-2012

Environment

Novell GroupWise 8

Situation

If the WebAccess login page appears in one or more of the frames (for example, the Folder list or the Item list) after a WebAccess user has successfully logged in, the user is probably accessing WebAccess through one or more proxy servers.

Resolution

To prevent this problem:
  1. In ConsoleOne, right click the WebAccess Application object (GroupWise WebAccess), then click Properties
  2. Click Application -> Security, then deselect User Client IP in Securing Sessions.  For more information about this option, click Help on the Environment page.
  3. Click Ok to save the change