Environment
Novell GroupWise 7
Novell GroupWise 8
Situation
"Processing update: verification record (UserID)" messages on the POA
A lot of "Processing update; verification record" messages on the POA for few users
Resolution
Any other applications that use MAPI running in the background on the user's workstation may cause a lot of such messages. Verification record is used by Outlook Connector to mark the last new record for the Connector code to be able to notify MAPI of all the new mails or any other changes in the User Database. The above message may be seen even if Microsoft Outlook is not installed on the workstation. Applications like Microsoft Outlook or any other application that uses MAPI like sksmaild.exe can cause the above messages on the POA. If any such application is not needed, please disable that application.