Two instances of the GroupWise client show up in Add/Remove programs but only one works

  • 7006060
  • 19-May-2010
  • 26-Apr-2012

Environment

Novell GroupWise 7
Novell GroupWise 8

Situation

The GroupWise client shows in Add/Remove programs twice but only one works. 

Resolution

If the GroupWise 7 client has already been installed on a workstation by an administrator user, and if the GroupWise 8 client is installed by a different administrator user, a second instance of GroupWise is installed and the first instance is not updated.  To fix this problem, go to the Control Panel, then double-click Add/Remove programs.  Highlight the obsolete instance and then click Uninstall