Intermittent Administration Console error "Error: exception reading data from datastore"

  • 7006038
  • 19-May-2010
  • 26-Apr-2012


Novell Access Manager 3.1 Access Administration


When updating Linux Access Gateway configuration, administrator occasionally get's an error popup message with
"The entry does not exist in datastore". Retrying the same operations always seem to work fine. There is no sequence of events that one can do to simulate the issue.

The only error that appears in any of the log files is the following, from the /opt/novell/devman/share/logs/app_sc.log.0 file

[LDAP: error code 32 - NDS error: no such entry (-601)]; remaining name
 at com.sun.jndi.ldap.LdapCtx.mapErrorCode(
 at com.sun.jndi.ldap.LdapCtx.processReturnCode(
 at com.sun.jndi.ldap.LdapCtx.processReturnCode(
 at com.sun.jndi.ldap.LdapCtx.c_lookup(
 at com.sun.jndi.toolkit.ctx.ComponentContext.p_lookup(
 at com.sun.jndi.toolkit.ctx.PartialCompositeContext.lookup(

and  a DS agent message as follows:

[LDAP: error code 80 - NDS error: DS agent closing (-776)]; remaining name ''


Simply click OK on the error - no adverse side effects exist.

What happens is that the DS agents is unloading and reloading. This operation should take less than 3 seconds but may sometimes take longer, causing the above error. The eDirectory team are aware of the issue and are looking into it.