Job Fails with "path Parameter name: config\MOMLog.evt is not valid for GetLongPath()"

  • 7005997
  • 17-May-2010
  • 27-Apr-2012

Environment

PowerConvert 7.x or Greater
PlateSpin Migrate (All Versions)
PlateSpin Protect (All Versions)
Forge 2.x or Greater

Situation

When running a protect job or migration, the job will fail with:

Error Information:

Sending Files (top)

Error Code

 

Type

System.ArgumentException

Message

path Parameter name: config\MOMLog.evt is not valid for GetLongPath()

Source

PlateSpin.Utility

Source Method

PlateSpin.LongPathSupport.IO.GetLongPath

Source Method Signature

System.String GetLongPath(System.String)

Source Module

C:\Program Files (x86)\PlateSpin Portability Suite Server\Controller\PlateSpin.Utility.dll

Stack Trace

at PlateSpin.LongPathSupport.IO.GetLongPath(String path) at PlateSpin.LongPathSupport.IO.GetAllAttributesForFile(String fileName) at PlateSpin.LongPathSupport.IO.FileExists(String file) at PlateSpin.Athens.Operations.Machine.Copy.Source.LiveTransferHelpers.GetEventLogReaderActions() at PlateSpin.Athens.Operations.Machine.Copy.Source.VolumeServer.CreateFileReader(String[] paths) at PlateSpin.Athens.Operations.Machine.Copy.Source.ParallelServerSkeleton.SendPaths(String[] paths) at PlateSpin.Athens.Operations.Machine.Copy.Source.ServerSkeleton.Send(String[] pathsToRead, IActionContext contextForErrorRecovery) at PlateSpin.Athens.Operations.Machine.Copy.Source.VolumeServer.Send(String[] pathsToRead, IActionContext contextForErrorRecovery) at PlateSpin.Athens.Operations.Machine.Copy.Source.ServeFiles.Execute(IActionContext actionContext) at PlateSpin.OperationsFramework.Controller.Execution.Action.run(Boolean rollback)

 

Resolution

1.       Open the Registry Editor in Windows on your source server

2.       Navigate to the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Operations Manager registry key

3.       Edit the REG_SZ file to c:\windows\system32\config\MOMLog.evt rather than, config\MOMLog.evt

4.       Retry the job

5.       If the job fails again, restart the source server and retry the job

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