Database purge is failing

  • 7005981
  • 17-May-2010
  • 30-Apr-2012

Environment

Novell ZENworks 7.5 Asset Management - ZAM7.5

Situation

When running a purge task, the task will take hours, and then fail.  This happens primarily when the database is on Oracle.

Resolution

Fixed in ZENworks Asset Management 7.5 Interim Release 22 or newer

Interim Releases can be scheduled to run automatically or can be downloaded manually at https://download.novell.com/patch/finder.  The Interim releases can be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section details of how to set up automatic downloads if desired.

Each interim release is cumulative. If Interim Release 22 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.