NAL hangs while copying files of snapshot application

  • Document ID:7005978
  • Creation Date:17-May-2010
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Desktop Management

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Application Launcher (NAL)

Situation

NAL hangs while copying files of snapshot application
 
ERROR:
"...
Faulting application WMRUNDLL.EXE, version 7.0.1.0, faulting module ntdll.dll,
version 5.1.2600.2180, fault address 0x00010c27.
..."

Resolution

Fixed in ZENworks 7 Desktop Management on Linux Service Pack 1 Interim Release 4. see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at Novell Support