ZDM7 Workstation inventory fails to load if LDAP anonymous bind is disabled on the OES2 Linux server

  • 7005966
  • 14-May-2010
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Inventory
Novell Open Enterprise Server 2 (OES 2) Linux

 

Situation

ZDM7 Workstation inventory fails to load if LDAP anonymous bind is disabled on the OES2 Linux server
 
Disabling LDAP anonymous bind on server breaks ZDM 7 inventory.

Resolution

Fixed in ZENworks 7 Desktop Management on Linux Service Pack 1 Interim Release 4. see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at Novell Support

Additional Information

Steps to duplicate:
  1. Using iManager, go to LDAP -> LDAP Options -> View LDAP Servers and choose
    the server that will host the inventory service from the list.
  2. Choose the "Connections" tab and look under the "Restrictions" section.
    Change the "Bind Restrictions" drop down to "Disallow anonymous simple bind"
    and click the Apply button.
  3. Choose the "Information" tab and click the Refresh button to have the
    settings take affect on the LDAP server.
  4. Install ZDM7 SP1 IR3a HP3 inventory service on the server.  In testing
    SSL was enabled before the installed happened.
  5. Attempt to start the inventory service on the server with the command
    "/etc/init.d/novell-zdm-inv start".

Feedback service temporarily unavailable. For content questions or problems, please contact Support.