Error provisioning MS Exchange account through IDM AD Driver

  • 7005958
  • 13-May-2010
  • 26-Apr-2012

Environment

Identity Manager 3.6.1
AD driver for IDM 3.6.1
Windows 2008 Server
Microsoft Exchange 2007

Situation

When provisioning account for AD and MS Exchange using IDM 3.6.1 AD driver, getting error in the remote loader log:

Exchange 2007 Exception. code:0x0000014e Error completing exchange 2007 command.  ERROR: Unable to find '10.0.0.1' computer information in domain controller '10.0.0.1:389' to perform the suitability check. Verify the fully qualified domain name.

Resolution

If your remote loader is running on a Domain Controller, edit your AD driver in iManager or Designer and remove any values in the Authentication context box in Authentication section.

Restart the driver to apply changes.