eDirectory upgrade error during ZLM 7.3 upgrade

  • 7005939
  • 10-May-2010
  • 26-Apr-2012


Novell ZENworks 7.2 Linux Management - ZLM7.2
Novell ZENworks 7.3 Linux Management - ZLM7.3
Novell eDirectory for Linux


eDirectory fails to upgrade successfully when migrating from ZLM 7.2.2 to 7.3

This error is in the zlm-config.log:

Executing command: rpm -e novell-zenworks-edir novell-zenworks-datautils novell-ntls NDSbase NDScommon NDSimon NDSmasv NDSrepair NDSserv NLDAPbase NLDAPsdk NOVLembox NOVLlmgnt NOVLnmas NOVLpkia NOVLpkis NOVLpkit NOVLsas NOVLsnmp NOVLstlog NOVLsubag NOVLxis nici --nodeps
 insserv: Service ndsd has to be enabled for service novell-zenserver
insserv: exiting now!
error: %preun(NDSserv- scriptlet failed, exit status 1


 To successfully upgrade eDirectory as part of the 7.3 upgrade, modify the /etc/issue file to include an instance of the text "SUSE".  The default text for a 32 bit SLES 10 system is:

Welcome to SUSE Linux Enterprise Server 10 SP2 (i586)

Additional Information

The uninstall of the NDSserv package fails due to the pre-uninstall script portion of the rpm.  A check is made against /etc/issue, and if that file does not have an occurance of the text "SUSE" in it, the script returns the error.

In later versions of the NDSserv rpm, the check against /etc/issue in the pre-uninstall script was removed.