How to Resolve OES Version Mismatches

The OES version does not match it's corresponding SLES version. Usually the OES version is one service pack behind the SLES version. The following files demonstrate a version mismatch:

# cat /etc/SuSE-release
SUSE Linux Enterprise Server 10 (i586)
VERSION = 10
PATCHLEVEL = 3

# cat /etc/novell-release
Novell Open Enterprise Server 2.0.1 (i586)
VERSION = 2.0.1
PATCHLEVEL = 1
BUILD

Perform a down server upgrade to the latest OES patch level to bring the versions back to a supported state. The basic steps to a down server upgrade include:

1. Download and create OES install media
2. Boot from the SLES10 SP3 DVD1
3. Select Installation
4. Select Update from the Installation Mode screen.
5. Check the box for "Include Add-On Products from Separate Media"
6. Add the OES2 SP2 media
7. Continue to follow the screen for the update process

For more detailed steps to a down server upgrade, consult the OES2 documentation.

The supported OES version pairs are:
OES2 Shipping with SLES10 SP1
OES2 SP1 with SLES10 SP2
OES2 SP2 with SLES10 SP3
OES2 SP3 with SLES10 SP3
OES2 SP3 with SLES10 SP4
OES11 with SLES11 SP1
OES11 SP1 with SLES11 SP2
OES11 SP2 with SLES11 SP3

The most common root cause for a version mismatch is running the move-to-sles10-sp3 patch, instead of the move-to-oes2-sp2 patch. Using the move-to-sles10-sp3 patch is not a supported way to update OES2.