Linux Errors installing ZRS 10.3

  • 7005908
  • 05-May-2010
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Business Objects Reporting

Situation

ERROR (from ZENworks Reporting_Server*.log.xml showing all and debug):
 
symbol _ZTVN10__cxxabiv117__class_type_infoE, version GLIBCPP_3.2 not defined
FATAL ERROR: Invalid BusinessObjects Enterprise Product
Invalid BusinessObjects Enterprise Product Keycode (STU00011)
 

Resolution

See documentation at https://www.novell.com/documentation/zcm10/zcm10_installation_reportingserver/data/bb1nakx.html#bb1neij

If installing ZENworks Reporting Server on a SUSE® Linux Enterprise Server (SLES) 10 SP3 64-bit platform, make sure to install the libstdc++33-32-bit package by using the SLES 10 SP3 64-bit media.

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