Environment
Business Service Manager 4.7
Oracle 8
Oracle 8
Situation
When performing an upgrade from BSM 4.5 or 4.6 to BSM 4.7, the TEC+ adapter no longer works and the operational console says "cannot process alarms".
The log file reports an "array out of bounds" error.
The log file reports an "array out of bounds" error.
Resolution
If running Oracle 8 for the T/EC+ database but not using Oracle for the Managed Objects
Configuration Storage database, save the following drivers provided by Oracle in the
ManagedObjectsInstall/classes/ext directory:
ojdbc14.jar
orai18n.jar
Then, restart the Managed Objects server.
Configuration Storage database, save the following drivers provided by Oracle in the
ManagedObjectsInstall/classes/ext directory:
ojdbc14.jar
orai18n.jar
Then, restart the Managed Objects server.
Additional Information
Please see the adapter integration guide for more information.