Environment
Asset Management 7.5
Situation
Unable to log to ZAM Admin Console due to setting the inactivity lockout feature
Unable to login since user had not logged in to the console for a long time.
Unable to login since user had not logged in to the console for a long time.
Resolution
Need to modify the LastLoginDate field in the NC_NCUser table to a more recent date. Then the user will be able to login.
Cause
Root Cause:
Admin had set the feature of locking the console after 180 days of inactivity.
Admin had set the feature of locking the console after 180 days of inactivity.