Check boxes of 'Move/Link to Folders...' selection window are missing

  • 7005880
  • 30-Apr-2010
  • 06-Jun-2013

Environment

Novell GroupWise 8 Support Pack 1 Hot Patch 1
Microsoft Windows Vista
Microsoft Windows 7

Situation

Trying to move emails from Mailbox into another folder via the Edit, Move/Link to Folders ability will bring up the "Move/Link Selections to Folder" window, but the check boxes are missing from the window preventing user from selecting desired folder to move the email into.

Resolution

Updated June 6th 2013 - A fix is available in GroupWise 2012.

A few workarounds:
1) Drag and drop the item into the desired folder.
2) The check boxes are just not displaying.  They are just invisible.  As a workaround, under Edit | Move Link to Folders... | find the folder the item should be moved to.  Click just to the left of the folder icon.  Notice the Move and Link buttons are now selectable.  A check mark does not appear, but it will move or link the item as selected.  While kludgy this works.
3) Use a Rule to accomplish the same task, if the user is okay with having this process automated.

Status

Reported to Engineering