Environment
Novell Identity Manager Roles Based Provisioning Module 3.7.0
Situation
Using IE with the 'Directory Search Export" either fails or takes a long time
(20+ minutes), this is not happening with FireFox browsers.
Export function in Directory Search takes an extremely long time to complete when the export contains the users manager. The export function runs several times faster when using Firefox rather than Internet Explorer. Exporting a list of 200 users and their managers takes 5 minutes. However from testing against a tree with 2000 users, the export either fails
completely in IE
(20+ minutes), this is not happening with FireFox browsers.
Export function in Directory Search takes an extremely long time to complete when the export contains the users manager. The export function runs several times faster when using Firefox rather than Internet Explorer. Exporting a list of 200 users and their managers takes 5 minutes. However from testing against a tree with 2000 users, the export either fails
completely in IE
Resolution
This behavior will be fixed in the next public patch for Novell Identity Manager User Application 3.7.0 Public patch C which is scheduled to be released in late May 2010.
To obtain the patch latest public patch please visit Novell's Patch Finder website (dl.netiq.com/patch/finder)and do a seach by entering Identity Manager Roles Based Provisioning Module for the product and select the Identity Manager Roles Based Provisioning version that you are using to obtain the latest patch for the version you are using. Please remember that Identity Manager Roles Based Provisioning Module patches are cumulative so if you find a newer version that is listed in this TID report, it will include the fix.