Your session has been closed Please log in error when accessing iFolder Admin Console

  • 7005749
  • 15-Apr-2010
  • 26-Apr-2012

Environment

Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 1
Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 2
Novell Open Workgroup Suite Small Business Edition (NOWS SBE) 2.0
Novell Open Workgroup Suite Small Business Edition (NOWS SBE) 2.5

Situation

When attempting to log into the iFolder Administration Console you receive the following error:

Your session has been closed Please log in

The following error will be in the /var/log/ifolder3/adminweb.log:


2010-04-15 03:55:01,097 [-1235084384] INFO Login - [192.168.0.105] Client Information: admin, 192.168.0.105, Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.2) Gecko/20090730 SUSE/3.5.2-3.4.8 Firefox/3.5.2
2010-04-15 03:55:01,323 [-1235084384] INFO Login - [192.168.0.105] Login Failed
System.InvalidOperationException: Not supported Content-Type in the response: 'text/html; charset=utf-8'
at System.Web.Services.Protocols.WebServiceHelper.Inv alidOperation (System.String message, System.Net.WebResponse response, System.Text.Encoding enc) [0x00000]
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReceiveResponse (System.Net.WebResponse response, System.Web.Services.Protocols.SoapClientMessage message, System.Web.Services.Protocols.SoapExtension[] extensions) [0x00000]
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke (System.String method_name, System.Object[] parameters) [0x00000]
at iFolderAdmin.GetAuthenticatedUser () [0x00000]
at (wrapper remoting-invoke-with-check) iFolderAdmin:GetAuthenticatedUser ()
at Novell.iFolderWeb.Admin.Login.DoLogin (System.String username, System.String password, Boolean check) [0x00000]
2010-04-15 03:55:01,323 [-1235084384] ERROR Global - [192.168.0.105] Application Error
System.InvalidOperationException: Not supported Content-Type in the response: 'text/html; charset=utf-8'
at System.Web.Services.Protocols.WebServiceHelper.Inv alidOperation (System.String message, System.Net.WebResponse response, System.Text.Encoding enc) [0x00000]
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReceiveResponse (System.Net.WebResponse response, System.Web.Services.Protocols.SoapClientMessage message, System.Web.Services.Protocols.SoapExtension[] extensions) [0x00000]
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke (System.String method_name, System.Object[] parameters) [0x00000]
at iFolderAdmin.GetAuthenticatedUser () [0x00000]
at (wrapper remoting-invoke-with-check) iFolderAdmin:GetAuthenticatedUser ()
at Novell.iFolderWeb.Admin.Login.DoLogin (System.String username, System.String password, Boolean check) [0x00000]

Resolution

Update/Refresh the iFolder servers LDAP configuration by doing the following:

At the iFolder server terminal, go to /opt/novell/ifolder3/bin
Enter the following command: ./simias-server-setup --updateLdap

*note* The case in the above command is required.

Additional Information

Most common cause for this is when the LDAP certificate is changed. iFolder does not dynamically update the LDAP certificate, so it needs to be re-imported.


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