Unable to view properties of a mail or contact from GroupWise 8 client.

  • 7005744
  • 15-Apr-2010
  • 19-Jul-2012


Novell GroupWise 8


This problems happen when you install client via msiexec utility (or via ZEN using GroupWise MSI file).


This has been reported to the development.

Additional Information

If you install the client, for instance via:
msiexec /i GroupWise.msi /qn
there is no error reported and you can afterwards start it and login in any GroupWise mailbox. When you then view properties of any existing mail, you get an error to display information and are prompted to save / install GroupWise temporary file.
Similarly, when you open any address book and view properties of a contact, the client cannot display information in Summary tab.
The problem is caused by missing following applications on a Windows XP or7  workstation:

Microsoft .NET Framework 2.0
Microsoft WSE 3.0 Runtime
Alternate solution would be editing shipped GroupWise.MSI file and include MSXML.MSI among dependencies install process. Or prior to GroupWise client install, run the MSXML.MSI .