ZCM 10.2.x Logoff takes 10 minutes running VB script if ZCM agent is installed

  • 7005728
  • 13-Apr-2010
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2 Installation - Agent
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Installation - Agent

Situation

Logoff takes 10 minutes running a VB script on shutdown if ZCM agent is installed.
 
The SNMPTRAP command executed in the VB Script:
 
\\<domain>\<path>\snmptrap.exe -v 1 xxx.xxx.xxx.xxx public .1.3.4.1.4.1.16856 <domain> 6 1 '' .1.1 i 0.1.2 s "xxxxxxxxxx" .1.3 s CLIENT .1.4 s xxx.xxx.xxx.xxx .1.5 s xx:xx:xx:xx:xx:xx

Running the SNMPTRAP command manually from the DOS prompt is successful.

Resolution

This is fixed in version 10.3 - see KB 7005455 "ZENworks Configuration Management SP3 (10.3) - update information and list of fixes" which can be found at https://www.novell.com/support

Feedback service temporarily unavailable. For content questions or problems, please contact Support.