Environment
Novell ZENworks 10
Configuration Management with Support Pack 3 - 10.3
Policies
Situation
ERROR: "[printer policy] [] [The handler
did not complete its operation in the designated time. Aborting
operation.]". From the zmd-messages.log
Resolution
In ZCM 10.3 the
timeout setting for the iPrint policy was increased to 400
seconds.
This is fixed in version 10.3 - see TID 7005455"ZENworks Configuration Management SP3 (10.3) - update information and list of fixes" which can be found athttps://www.novell.com/support
This is fixed in version 10.3 - see TID 7005455"ZENworks Configuration Management SP3 (10.3) - update information and list of fixes" which can be found athttps://www.novell.com/support
Additional Information
The iPrint policy has
120 seconds to deliver the printers. If the amount of time to
deliver the printers exceeds 120 seconds, the policy will have to
be rerun to get the additional printers.