Environment
PlateSpin Recon
Situation
This article discusses on how to overcome the following error while monitoring a Windows server:
("###" is a random 3-digit number)
This error occurs while monitoring a Windows Server if the permissions on the registry are restricted.
Resolution
To resolve this issue, make sure the below registry keys have Anonymous Logon account set to READ permission:
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PerfDisk
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PerfNet
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PerfOS
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib