ERRMSG: Access to the registry key is denied

  • Document ID:7005675
  • Creation Date:06-Apr-2010
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      PlateSpin Recon

Environment

PlateSpin Recon

Situation

This article discusses on how to overcome the following error while monitoring a Windows server:

 
Access to the registry Key "###" is denied
 
("###" is a random 3-digit number)
 
This error occurs while monitoring a Windows Server if the permissions on the registry are restricted.

Resolution

To resolve this issue, make sure the below registry keys have Anonymous Logon account set to READ permission:
 
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PerfDisk
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PerfNet 
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PerfOS 
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib