ERRMSG: Controller stopped due to fatal error: The device is not ready

  • 7005612
  • 02-Apr-2010
  • 27-Apr-2012

Environment

PlateSpin Migrate
PlateSpin Protect

Situation

This article discusses information regarding following error:  
 

Controller stopped due to fatal error. Error details: System.ComponentModel.Win32Exception: The device is not ready.

When performing a one time server-sync conversion, it fails during the file copy process with the error mentioned above. From the diagnostics you will see that the current file that was getting copied is "\ Program Files\Common Files\McAfee\Engine\avvscan.dat".

Resolution

Stop McAfee anti-virus software related services and retry this conversion once again.

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