Environment
All versions of PlateSpin Recon
Situation
This article discusses how machines are determined to be unique within PowerRecon inventory.
Resolution
In the inventory process for Recon, machine-uniqueness is based on serial number and SMBIOS UUID.
This information is stored in the BIOS, and may be susceptible to change after a firmware upgrade/update on the BIOS.
This is important to note, because if the SMBIOS UUID or Serial Number change on a server during it’s monitoring lifetime, a re-inventory of this machine will cause it to be inventoried as a new machine. This can consume more licenses than required as well as split the monitoring data, thus making it difficult for charting and reporting.