This article outlines how to resolve the following error when attempting to refresh details or start monitoring Linux/Unix machines that were inventoried using a CSV file.
Credentials validation failed for root: SSH authentication failed. Access is denied
To resolve this issue, attach the correct credentials to the Linux machines using the Recon Credentials manager.
- Click the 'Tools' Menu
- Select 'Credentials Manager'
- Expand the list on the left-hand side to select all affected machines
- Enter the appropriate credentials on the right-hand side
- Click 'OK'
Refreshing inventory and monitoring should now function.