Login Attribute Missing error during password change

  • 7005539
  • 24-Mar-2010
  • 26-Apr-2012

Environment

Novell eDirectory 8.7.3.10 for All Platforms
Novell Client for Windows 2000/XP/2003
NMAS Authentication enabled
Universal Password Enabled

Situation

During a password change the user would receive a LOGIN_ATTRIBUTE_ NOT_FOUND error.

A new 8.7.3.x Linux/Windows server was recently added to the tree and held a copy of the ROOT partition.
The server was fully patched from an eDirectory perspective.

Resolution

The client during a password change will make specific NMAS calls to the server. If NMAS is out of date then the issue can occur.

In 8.7.3.x NMAS\Security Services is a separate patch from the eDirectory patches. The customer was not aware of and had not patched the NMAS/Security Services products.

Apply Security Services 206 (SS206) to resolve issue