IMAP threads hung in the Starting state

  • 7005514
  • 18-Mar-2010
  • 27-Apr-2012

Environment

Products:
Novell GroupWise 8
 
Configuration:
Archive application using IMAP to archive messages
Archive application using IMAP to place stub messages
Post Office Agent being used for IMAP

Situation

IMAP threads in the Post Office Agent hung in the "Starting" state in the WebConsole
Unable to connect using IMAP
IMAP threads do not spawn new threads when hung in the "Starting" state

Resolution

Workaround Steps:
Restart the POA at regular intervals using the cron script on Linux or any other automated way

Status

Reported to Engineering

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