Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2
Inventory scan shows both IE 7 and IE 8 after update from Internet Explorer 7 to Internet Explorer 8.
After IE 7 to IE 8 update, the older version is still available although not seen in Add/Remove Programs .
For the option to disable the scan of the older product, use the following workaround:
- On the scanned device check for this folder:
- If there are executable files in that folder then in ZCC bring up:
Configuration > Inventory > Configure device inventory settings > Skip Directories
- Note: C:\WINDOWS\ie7updates was added to skip directories as part of System Update 10.2.1.
- Refresh the device.
- Remove %ZENWORKS_HOME%\work\inventory wif files.
- Rescan the Device.
Microsoft maintains the copy of IE7 even through IE8 is installed. This allows uninstall of IE8 to restore IE7. This backup is found in C:\WINDOWS\ie8
The active (scanned) IE 8 is found in C:\Program Files\Internet Explorer , so adding this skip directory will not affect the scan of IE8.