Unable to start sentinel service on remote 64-bit linux Collector Manager after applying HF4

Document ID:7005428
Creation Date:03-Mar-2010
Modified Date:26-Apr-2012
- Micro Focus Products:
  Sentinel

Environment

Novell Sentinel Log Manager Collector Manager

Situation

Unable to start sentinel service on remote 64-bit linux Collector Manager after applying HF4:

<date>|SEVERE|Container Startup
Thread|esecurity.base.process.MonitorableProcess.start
java.io.IOException: Cannot run program "/opt/novell/sentinel6/jre64/bin/java" (in directory "/opt/novell/sentinel6/data"): java.io.IOException: error=2, No such file or directory

Resolution

1) Rename $ESEC_HOME/jre to $ESEC_HOME/jre64
2) Restart sentinel service

Additional Information

Reported to engineering