Unable to start sentinel service on remote 64-bit linux Collector Manager after applying HF4

  • 7005428
  • 03-Mar-2010
  • 26-Apr-2012

Environment


Novell Sentinel Log Manager Collector Manager

Situation

Unable to start sentinel service on remote 64-bit linux Collector Manager after applying HF4:

<date>|SEVERE|Container Startup
Thread|esecurity.base.process.MonitorableProcess.start
java.io.IOException: Cannot run program "/opt/novell/sentinel6/jre64/bin/java" (in directory "/opt/novell/sentinel6/data"): java.io.IOException: error=2, No such file or directory

Resolution

1) Rename $ESEC_HOME/jre to $ESEC_HOME/jre64
2) Restart sentinel service

Additional Information

Reported to engineering

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