Groupwise Archive Agent not archiving messeges

  • 7005423
  • 02-Mar-2010
  • 26-Apr-2012


Novell GroupWise Messenger 2 Support Pack 4


Installed Groupwise Messenger Agent & Archive Agent  on Linux.
Using a customised messenger policy which was configured to archive messages and was locked for changes.


The messages of the user were not getting archived in the Messenger Client.



  1. Under nds view / Expand the container holding the Messenger Service Objects.
  2. Expand the policy container / Go to the properties of the customised policy defined / Unlock the option "Archive message sessions".
  3. Go to the properties of the Default Policy and enable "Archive message sessions".
  4. Restart the messenger and the archive agent.