Environment
Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2
Situation
Error in message log when viewing details of a satellite server in ZCC. The error shown is "Unable to save the system settings into local cache."
The error repeated every 4 hours when content was replicated to the satellite server.
Error message in the zmd-messages.log from the satellite server:
[Debug] [02/01/2010 13:32:35.568] [] [15522] [ZenworksAgent] [73] [Settings Module] [/var/opt/novell/zenworks/zmd/cache/settings/Patch:UseSSLSetting.xml (No such device)] [] []
[Error] [02/01/2010 13:32:35.568] [] [15522] [ZenworksAgent] [73] [Settings Module] [Unable to save the system settings into local cache.] [] []
[Debug] [02/01/2010 13:32:35.585] [] [15522] [ZenworksAgent] [73] [Settings Module] [/var/opt/novell/zenworks/zmd/cache/settings/Patch:MultiLangSetting.xml (No such device)] [] []
[Error] [02/01/2010 13:32:35.585] [] [15522] [ZenworksAgent] [73] [Settings Module] [Unable to save the system settings into local cache.] [] []
[Debug] [02/01/2010 13:32:35.589] [] [15522] [ZenworksAgent] [73] [Settings Module] [/var/opt/novell/zenworks/zmd/cache/settings/Patch:CacheToSatellite.xml (No such device)] [] []
[Error] [02/01/2010 13:32:35.589] [] [15522] [ZenworksAgent] [73] [Settings Module] [Unable to save the system settings into local cache.] [] []
[Debug] [02/01/2010 13:32:35.593] [] [15522] [ZenworksAgent] [73] [Settings Module] [/var/opt/novell/zenworks/zmd/cache/settings/Patch:CacheToPrimary.xml (No such device)] [] []
[Error] [02/01/2010 13:32:35.593] [] [15522] [ZenworksAgent] [73] [Settings Module] [Unable to save the system settings into local cache.] [] []
The error repeated every 4 hours when content was replicated to the satellite server.
Error message in the zmd-messages.log from the satellite server:
[Debug] [02/01/2010 13:32:35.568] [] [15522] [ZenworksAgent] [73] [Settings Module] [/var/opt/novell/zenworks/zmd/cache/settings/Patch:UseSSLSetting.xml (No such device)] [] []
[Error] [02/01/2010 13:32:35.568] [] [15522] [ZenworksAgent] [73] [Settings Module] [Unable to save the system settings into local cache.] [] []
[Debug] [02/01/2010 13:32:35.585] [] [15522] [ZenworksAgent] [73] [Settings Module] [/var/opt/novell/zenworks/zmd/cache/settings/Patch:MultiLangSetting.xml (No such device)] [] []
[Error] [02/01/2010 13:32:35.585] [] [15522] [ZenworksAgent] [73] [Settings Module] [Unable to save the system settings into local cache.] [] []
[Debug] [02/01/2010 13:32:35.589] [] [15522] [ZenworksAgent] [73] [Settings Module] [/var/opt/novell/zenworks/zmd/cache/settings/Patch:CacheToSatellite.xml (No such device)] [] []
[Error] [02/01/2010 13:32:35.589] [] [15522] [ZenworksAgent] [73] [Settings Module] [Unable to save the system settings into local cache.] [] []
[Debug] [02/01/2010 13:32:35.593] [] [15522] [ZenworksAgent] [73] [Settings Module] [/var/opt/novell/zenworks/zmd/cache/settings/Patch:CacheToPrimary.xml (No such device)] [] []
[Error] [02/01/2010 13:32:35.593] [] [15522] [ZenworksAgent] [73] [Settings Module] [Unable to save the system settings into local cache.] [] []
Resolution
Redirecting the entire /var/opt/novell/zenworks directory structure is not a supported configuration at this time.
Do not redirect the /var/opt/novell/zenworks directory to another file system type.
Do not redirect the /var/opt/novell/zenworks directory to another file system type.
Additional Information
The satellite server was set up with a symlink to redirect everything from /var/opt/novell/zenworks to /media/nss/apps/ZCM. The symlink was redirecting the data to an NSS volume and when the synchronization process would try to save the files Patch:UseSSLSetting.xml, Patch:MultiLangSetting.xml, Patch:CacheToSatellite.xml, and Patch:CacheToPrimary.xml it would error out.
NSS volumes designate the : as a special character that denotes a volume as in volume:directory/filename. Since there was not an NSS volume named Patch the process would respond with the noted errors.
NSS volumes designate the : as a special character that denotes a volume as in volume:directory/filename. Since there was not an NSS volume named Patch the process would respond with the noted errors.