GroupWise Client crashes while trying to attach an attachment

  • Document ID:7005384
  • Creation Date:23-Feb-2010
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      GroupWise

Environment

Novell GroupWise 8 Support Pack 1

Situation

The GroupWise client freezes or crashes when trying to attach a file to the e-mail.

Resolution

  1. Go to Devices and Printers Menu.
  2. Delete all the Printers.
  3. Close the GroupWise client and reopen it.
  4. Test if the attaching a file is successful.
  5. Reinstall the Printers.