Environment
Novell GroupWise 2012
Novell GroupWise 8
Novell GroupWise 7
Novell GroupWise 6 Support Pack 2
Novell GroupWise 8
Novell GroupWise 7
Novell GroupWise 6 Support Pack 2
Situation
Regular resource shows up incorrectly in the Place Field on new appointments.
Place resource also appears in the Place Field as well as the first regular resource.
Place resource also appears in the Place Field as well as the first regular resource.
Resolution
Updated June 7th 2013 - This issue has been reported to be fixed in GroupWise Windermere, which should be available Fall 2013.
The problem has been partially corrected in GW8. The GW8 client should not longer show both resources at the same time, but it will show one resource or the other. Unfortunately, to properly correct this requires major work to the architecture and user interface for GroupWise, in addition, the impact to current users systems must be considered especially for those who did not properly define a Resource Type in the past.
The problem has been partially corrected in GW8. The GW8 client should not longer show both resources at the same time, but it will show one resource or the other. Unfortunately, to properly correct this requires major work to the architecture and user interface for GroupWise, in addition, the impact to current users systems must be considered especially for those who did not properly define a Resource Type in the past.
Additional Information
Step to Duplicate:
1: Create at least two Resources in the Post Office, in one the Resource Type needs to be "Place" the other one need to be Resource.
2:Open a GroupWise Account.
3:Open a Schedule New Appointment
4:In the To Field list both resources.
5:Click with the mouse pointer on the Place Field
(Both Resources in the To Field will be listed in the Place Field also.)
Formerly known as TID# 10075428
1: Create at least two Resources in the Post Office, in one the Resource Type needs to be "Place" the other one need to be Resource.
2:Open a GroupWise Account.
3:Open a Schedule New Appointment
4:In the To Field list both resources.
5:Click with the mouse pointer on the Place Field
(Both Resources in the To Field will be listed in the Place Field also.)
Formerly known as TID# 10075428
Change Log
Updated defect number, previous one did not seem to correlate to the bug.