Linux may stop responding during the installation on an HP ProLiant Server when HP NC-Series QLogic driver for linux attempts to load

  • 7005272
  • 02-Feb-2010
  • 27-Apr-2012

Environment

SUSE Linux Enterprise Server 10 Service Pack 3

Situation

When installing SUSE Linux Enterprise Server 10 SP3 on an HP ProLiant server configured with certain network adapters, the installation may stop responding when attempting to load any version of the HP NC-Series QLogic Driver for Linux.

When this occurs, the last module to load will be the netxen_nic and the following will be displayed in Virtual Console 3 (Alt+F3):


insmod /modules/netxen_nic.ko

Resolution

Please read HP customer advisory with document ID : c01955453 for additional details on which hardware platforms are affected and how to resolve the issue.

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