Ultimus BPM Suite Version 7.1 SP2 fails through the LAG

  • 7005210
  • 25-Jan-2010
  • 26-Apr-2012

Environment

Novell Access Management 3
Novell Access Management 3 Support Pack 4 IR4 applied
Novell Access Manager 3 Linux Access Gateway

Situation

Customer had a Ultimus BPM Suite Version 7.1 SP2 web application working through iChain.
This application failed to work when the LAG was involved.
Traces taken on the LAG showed that the get request we received from the browser did contain additional data on top of the request.
The Lag was not processing this GET request with data present in it.
Instead only the get request was send over to the back-end webserver.
Since the data was expected by the back-end webserver and not recived in the get request, it resulted in a 500 internal server error.

Resolution

Bug has been submitted to engineering.
Engineering build has been provided and confirmed to be working.
Contact Novell Support to obtain the engineering build with the fix.