When upgrading the ZENworks Linux Management Agent through the ZLM Hot Patch channel on a device that has ZENworks Configuration Management Primary Server installed, will update the rpm package ânovell-zenworks-jsvc-5.5.20-1.rpm â to ânovell-zenworks-jsvc-7.3.1.rpm â. After restart of ZENworks Configuration Management Primary Server the novell-zenserver process will not start.
To prevent this issue before upgrading:
Lock the conflicting ZDML Server package 'novell-zenworks-jsvc-5.5.20-1' installed on the device by using "rug la" command before upgrading the ZLM7.x managed device using ZLM Hot Patch bundle mirrored to the ZLM server.
Workaround 2 :
Search and remove the conflicting ZLM server packages 'novell-zenworks-jsvc' from the ZLM Hot Patch bundle. This will prevent upgrade of this conflicting package on the ZDML Server device where the Hot Patch bundle is installed.
Create an upgrade bundle on the ZLM7.x Server using ZLM7.x Agent ISO and use it to update the devices.
Note : This upgrade issue is not encountered if the ZLM Agent version is 7.3.1( IR1)