Environment
Novell Access Manager 3 Support Pack 4 Interim Release 4 3.0.4-94
Situation
- Since upgrading from Novell Access manager 3 Support Pack4 to Novell Access Manager 3 Support Pack 4 Interim Release 4 3.0.4-94 users connecting to the configured SSLVPN server using the enterprise mode client will not always retrieve the all of the assigned roles.
- This problems comes up randomly and does not show any real pattern
Resolution
This issue has been reported to engineering and has been already fixed. A field test patch can be requested from Novell Technical Support if needed.
Additional Information
- In the situation all roles (for examplerole[1,2,3,4]) work as expected the "/var/log/messages" file on the SSLVPN server logs the following messages:
Nov 10 11:05:36 [servername] SSLVPN: UserName for connection: USER1
Nov 10 11:05:36 [servername] SSLVPN: Role for this new connection = role1,role2,role3,role4 - At the same time the "/var/log/novell-openvpn.log" includes the following messages:
Tue Nov 10 11:05:49 2009 10.20.30.40:11339 Role returned by connman: role1,role2,role3,role4 - In the case not all expected roles "/var/log/novell-openvpn.log" will report
Tue Nov 10 11:00:49 2009 10.20.30.40:11054 Role returned by connman: role1,role2