ERROR: "Unable to dynamically open module library"

  • 7005116
  • 08-Jan-2010
  • 26-Apr-2012


Novell GroupWise 7
Novell GroupWise 8
SUSE Linux Enterprise Server 10
SUSE Linux Enterprise Server 11
Novell Open Enterprise Server 2 (OES 2) Linux


ERROR: "Unable to dynamically open module library"
Unable to load smsconfig with the tsafsgw switch


  1. Launch Shell Konsole.
  2. Edit "/etc/ " file.
  3. Make sure "/opt/novell/lib " and "/opt/novell/groupwise/agents/lib " are present in the file. If not, please add it and save the file.
  4. Type "ldconfig " on the terminal and press Enter. It should come back to the prompt without any output.
  5. Browse to " /opt/novell/lib " directory using terminal and type "ls -l ". The output should show that it is softlinked to "/opt/novell/groupwise/agents/lib/ " OR "../groupwise/agents/lib/ ".
    If not, please type "ln -s /opt/novell/groupwise/agents/lib/ " and press Enter.
  6. Browse to "/opt/novell/groupwise/agents/lib " using terminal and type "ls -l libtsafsgw* " and it should show file and an other file softlinked to .
    If does not exist, it indicates GroupWise Agents are not installed correctly. please follow the Documentation to install GroupWise Agents on the Linux.
    If does not exists, please type "ln -s " and press Enter.
  7. Try loading the smsconfig with the tsafsgw switch and it should work fine.

Additional Information

Following error message can be seen while loading smsconfig with tsafsgw switch

mydatasync:/opt/novell/sms/bin # ./smsconfig -l tsafsgw -home /opt/novell/groupwise/mydom
Unable to dynamically open module library
mydatasync:/opt/novell/sms/bin #
The information in this tid is relevant for versions 7.x and 8.x.  For information on version 2012, please see tid 7010095