Environment
NetIQ AppManager 7.0.x
Situation
After you apply Hotfix 73283 for the management server, each time the server no longer requires a connection to the QDB, it destroys the connection instead of keeping it for re-use the next time it needs a connection. As a result, the management server creates a new connection each time it needs to connect to the QDB, which causes slow performance. For example, if you configure a job to collect data, the data takes a long time to appear in the Operator Console and the Control Center console. In addition, if you run mspioc.exe to display information about the persistent IOC (PIOC) queue, the results show a continuous increase in the size of the PIOC files.
Resolution
To correct for this issue, the Management Server in this Hotfix has been modified as follows:
Cause
Additional Information
System Requirements
This hotfix has the following system requirements:
- Hotfix 72040 or later installed on all AppManager repository (QDB) computers
- Hotfix 72616 installed on all agent computers
- Hotfix 72840 installed on all Operator Console computers
- Hotfix 73020 installed on all Control Center console computers
If you have installed the AppManager 7.x Platform Update, you do not need to install Hotfix 72040 separately. This hotfix is included as part of the Platform Update.
Installing This Hotfix
To install this hotfix, run AM704_MS-HF7005108_Setup.exe on all management servers.
This hotfix creates or appends to the following logs:
- PATCH.log, which records all events that occur during the installation process.
-
PATCH.err, which the hotfix installer creates if it cannot create PATCH.log.