Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2.1
When a device ID is created with the inventory only agent it is in uppercase. The full ZCM agent creates devices with lowercase names. This can be confusing if you are using a case sensitive database such as Oracle and need to search for a device name as you would have to search for the name in both uppercase and in lowercase in order to find it.
The fix for this is to be included in the ZCM 10.3 release. The names created by the inventory only agent after the fix is in place will be in lowercase.