Microsoft Office attachments opened from virtualized GroupWise 8 SP1 do not open

  • 7004992
  • 08-Dec-2009
  • 27-Apr-2012

Environment

Novell ZENworks Application Virtualization 7.1
Novell ZENworks Application Virtualization 7.2
Microsoft Office 2007

Situation

Microsoft Office attachments opened from virtualized GroupWise 8 SP1 do not open.

When attempting to open a Microsoft Office document from a virtualized instance of GroupWise 8 SP1 taken by ZAV 7.2, the Microsoft Windows Installer starts and prompts the user to re-install Microsoft Office.

Microsoft Office launches in repair mode when opening a document through the GroupWise 8 SP1 application created from the ZAV 7.x template.

Resolution

Open the GroupWise8.xappl file from the %USERPROFILE%\Documents\Novell\Samples\Groupwise\8SP1 folder with a text editor.

Perform a search and replace by replacing

isolation="Full"

with

isolation="WriteCopy"

Save the changes.