Netstorage doesn't show content of DFS junctions

Document ID:7004989
Creation Date:08-Dec-2009
Modified Date:26-Apr-2012
- Micro Focus Products:
  NetStorage

Environment

Novell NetWare 6.5 Support Pack 8
Novell NetStorage

Situation

Two Netware servers provide access for user to their files over the Internet. These Netware Server are located in the DMZ. The access for the users is their files on a Netware Cluster is arranged via DFS Junctions. When a user clicks on a DFS junction, nothing is being displayed and there is no error message.

Resolution

There are 2 possible cause of this problem:

the servers in the DMZ are not installed in a OU underneath the DFS management context. After moving the NCP server to a OU that is part of the DFS management context, the problem is resolved.
the firewall blocked port 6901. After configuring the firewall not to block port 6901, the problem is resolved.