"Unable to get all manual proxy settings. [FastPath.cpp:375]"

  • 7004932
  • 25-Nov-2009
  • 10-Jun-2013


Novell ZENworks Patch Management 6.4 - ZPM6.4 Agent


Policy using FastPath servers is assigned to a group - members of that group show message in the agent log
ERROR: "Unable to get all manual proxy settings. [FastPath.cpp:375]"

The correct proxy is selected, but the message is repeated each time that the FastPath interval expires.


In the registry of the affected workstations, change the value data for
HKEY_LOCAL_MACHINE\SOFTWARE\Patchlink\Update Agent,OemAgent to be "Patchlink"

This can be performed in a variety of ways, including the creation of a local software package (See Page 53 "Using the Package Editor" in the "Patch Management Administration Guide - v.6.4 SP2 found in "ZENworks 7 Patch Management Powered by PatchLink Update" at https://www.novell.com/documentation
Create a package that uses the following line as a batch command
REG add "HKEY_LOCAL_MACHINE\SOFTWARE\Patchlink\Update Agent" /v OemAgent /d "Patchlink" /f

and deploy to the affected machines. The messages will stop the next time that the agent is restarted.

Additional Information

The message is cosmetic and can safely be ignored: the workaround is, however, useful to help to keep the agent log "clean"