"Unable to get all manual proxy settings. [FastPath.cpp:375]"

  • 7004932
  • 25-Nov-2009
  • 10-Jun-2013

Environment

Novell ZENworks Patch Management 6.4 - ZPM6.4 Agent

Situation

Policy using FastPath servers is assigned to a group - members of that group show message in the agent log
ERROR: "Unable to get all manual proxy settings. [FastPath.cpp:375]"

The correct proxy is selected, but the message is repeated each time that the FastPath interval expires.

Resolution

In the registry of the affected workstations, change the value data for
HKEY_LOCAL_MACHINE\SOFTWARE\Patchlink\Update Agent,OemAgent to be "Patchlink"

This can be performed in a variety of ways, including the creation of a local software package (See Page 53 "Using the Package Editor" in the "Patch Management Administration Guide - v.6.4 SP2 found in "ZENworks 7 Patch Management Powered by PatchLink Update" at https://www.novell.com/documentation
Create a package that uses the following line as a batch command
REG add "HKEY_LOCAL_MACHINE\SOFTWARE\Patchlink\Update Agent" /v OemAgent /d "Patchlink" /f

and deploy to the affected machines. The messages will stop the next time that the agent is restarted.

Additional Information

The message is cosmetic and can safely be ignored: the workaround is, however, useful to help to keep the agent log "clean"