Environment
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1
Situation
The client inventory data files (.STR Files) are uploaded to the server, but the inventory service will get stuck processing a particular STR file and will not process any more until that one STR file is deleted.
Resolution
Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 4 Hot Patch 2, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support