GroupWise 8 Install Script Does Not Run ( library error)

  • 7004895
  • 20-Nov-2009
  • 27-Apr-2012


Novell GroupWise 8
Novell GroupWise 8 Support Pack 1
Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 2
SUSE Linux Enterprise Server 10 Service Pack 3


GroupWise install script exits without any error message when run in GUI mode as root.
ERROR: "Error while loading shared libraries:" while installing through a Terminal window or putty
4 Second Delay while running GroupWise install script directly on the server and the script exits without any error message


In the distributions mentioned above is not an independent rpm anymore but is a part of compat-libstdc++.rpm. Depending upon distribution and architecture the complete file name is


or similar. Installing the appropriate RPM for the architecture will allow the GroupWise Installer to run.

In some instances, the 64-bit version of the libraries are installed on the SLES 10 server, but because GroupWise is a 32-bit application, you need to install the 32-bit version of that library.  To do that, open YaST and go to Software Management, then use the Search function to search for "libstdc++" and check the box for libstdc++33-32bit and click "Accept", which should install the necessary library.  After that installation completes, the GroupWise installer should run successfully.

Additional Information

nothing happens
won't load