iPrint printing delays or ipsmd crash with 3rd party accounting enabled

Document ID:7004872
Creation Date:17-Nov-2009
Modified Date:26-Apr-2012
- Micro Focus Products:
  iPrint

Environment

Novell iPrint for Linux

Situation

Significant print delays exist when a Linux iPrint printer is configured with a 3rd party accounting solution. This problem is reported when novell-iprint-server RPM dated Sept or Oct 2009 is installed.

Alternatively, iPrint (ipsmd) server may crash or hang when a print job is sent to the server after a 3rd party accounting application is enabled via the "Accounting autoload command".

These symptoms can exist with OES 2 SP1 or OES 2 SP2.

Resolution

The fix is available for OES 2 SP1 and SP2 by accepting the updates in the channel. For OES 2 SP2, accept novell-iprint-server-6.2.20100107-0.5 or later. For OES 2 SP1, accept novell-iprint-server-6.1.20091224-0.2.i586.rpm or later.